If you have an enquiry prior to formal approval, you can call our Broker Service Line on 1800 627 499.
The Broker Service Line options are:
Otherwise, please call our Contact Centre directly on 13 14 22.
For returned document queries, contact firstname.lastname@example.org
For pre-conditional or post-conditional enquiries, contact email@example.com
For settlement enquiries, contact firstname.lastname@example.org
For build enquiries post approval, contact email@example.com
For accreditation or broker website enquiries, contact firstname.lastname@example.org
Accredited Brokers who are logged into our Broker Website, can also access live chat weekdays between the hours of 8:30-5pm. This live chat will be with one of our specialised Contact Centre employees who can help you with the application status, escalation process & other general enquiries.